Refund policy

At PeakMark, we want you to be satisfied with your purchase.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must be:

* Unused and in its original condition.
* In its original packaging.
* Accompanied by proof of purchase.

Non-Returnable Items

The following items cannot be returned:

* Final sale or clearance items.
* Gift cards.
* Personalized or custom-made products.
* Items damaged due to misuse.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with photos of the item and packaging. We will work to resolve the issue as quickly as possible.

Order Cancellations

Orders may be cancelled within 1 hour of being placed. After this period, orders may already be processing and cannot be cancelled.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or we sent the wrong item.

If you have any questions about returns or refunds, please contact us at:

Email: support.peakmarket@gmail.com